Saving Lives & Protecting Property
If you need to call, our Firefighting Equipment Customer Support team is ready and waiting to assist you with any questions or concerns. Whether it’s product inquiries or expert advice, we’re here to help ensure your fire department has the support it needs.
Need a repair kit for your equipment?
Need to return or send an item to us?
Register your product warranty.
Find your product manual via serial #
We understand how crucial it is to have dependable support when needed. That’s why we’re dedicated to providing personalized, expert service that makes a difference. Our team, with decades of fire service experience, is here to help—whether you’re navigating technical issues, looking for parts, or needing answers. We’re not just here to sell equipment but to ensure you have the support and guidance to protect what matters most.
Eric Miller
Doug Heller
Returning your product for service? Click Here
Locating Your Model and Serial Numbers
LABEL EXAMPLE
Serial numbers are unique to your item. Each serial number will be located on your product label or laser engraving on your item and will come at the end of the serial number URL.
Serial Number Example: tft.com/Y528089
Model numbers are not unique to your item and are equivalent to the SKU or item number you purchased.
Model Number Example: YN-E21A-L
3701 Innovation Way, Valparaiso, IN 46383